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Contact Details

For any additional information please email  bg.health@nhs.net

Feedback

If you like us, we would like to know

If you can improve us, WE NEED TO KNOW

Compliments

If you enjoy and value the service we provide,

or feel a member of staff deserves a special mention, please let us know by completing a Friends and Family Test form and put it in the suggestions box or by leaving a comment on the NHS choices website.

 

Suggestions

If you have any suggestions on how our service can be improved please use the comments and suggestions form on the website or speak to a member of the reception staff who will record your suggestion and pass it on the manager.

 

Complaints

If you are dissatisfied with any element of service or treatment please ask to speak to a member of staff or ask to speak to the Manager, who will endeavour to resolve any problems straight away. If your concerns are not resolved you may decide to make a formal complaint. You can do this in writing or by email to the practice manager. Alternatively you can use the practice Complaints Form

 

For more information on Complaints please read the Patients Complaint Proceadure

View details for:-

Address book Address

119 Griffins Brook Lane
Bournville
Birmingham
B30 1QN

Telephone Numbers Telephone Numbers

Telephone:
0121 476 2441
Out of Hours:
111
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.
We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our services.

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